Yes. A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement/refund for any individual item.
In case you are not satisfied or have changed your mind about particular item(s) in your order, you could either request for a replacement or a refund within 5 business days of receiving the order.
Step 1: Follow one of the following steps:
a. Via My Orders section
Click on 'My Orders'. Go to Order and select 'Have a Concern'. Proceed with reason for return.
b. Via Chat Center
Use our chat center to raise request. Go to Nykaa > Click on right side menu> Click on 'Chat Now'. Easiest way to create a return!